Terms of Service

1. Eligibility

You must be at least 13 years old (or the minimum age required by applicable law in your country) to use the Service. Discord itself requires users to be at least 13 years old. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

2. Account Registration and Security

Access to the Service requires authentication via Discord OAuth. You are responsible for maintaining the security of your Discord account and for all activity that occurs through your Kordis account.

• You must not share your account credentials with others or allow third parties to access your account.
• You must notify us immediately at support@kordis.app if you become aware of any unauthorised access to your account.
• We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are compromised.

3. Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in any way that violates any applicable local, national, or international law or regulation.
• Use the Service to harass, abuse, threaten, or intimidate any person.
• Attempt to gain unauthorised access to any part of the Service, other user accounts, or the underlying infrastructure.
• Use the Service to send spam, unsolicited messages, or conduct any automated scraping.
• Circumvent, disable, or interfere with security-related features of the Service.
• Reverse-engineer, decompile, or disassemble any portion of the Service.
• Use the AI assistant to generate, distribute, or promote content that is illegal, harmful, abusive, discriminatory, or violates third-party rights.
• Attempt to abuse the plan limits or referral system (e.g., creating multiple accounts to gain additional free trials).
• Use the Service in a manner that could damage, disable, or impair the Service or servers or networks connected to the Service.

We reserve the right to terminate your access immediately and without notice for material violations of this section.

4. Discord Bot and Server Management

By adding the Kordis bot to your Discord server, you grant Kordis the permissions selected during the bot authorisation flow. You are solely responsible for how you configure and use the bot within your community.

• You must comply with Discord's Terms of Service and Community Guidelines when using the bot.
• You must not use the bot to conduct, facilitate, or promote any activity that violates Discord's policies.
• You are responsible for all actions taken by the bot in your server as a result of your configuration.
• You must have the necessary permissions within the Discord server to add and configure the bot.

5. AI Assistant

The Service includes an AI assistant powered by Google Gemini and, for web searches on Pro/Ultra plans, Perplexity AI. The following terms apply to your use of the AI assistant:

• No warranty on AI output. The AI assistant may produce inaccurate, incomplete, or outdated information. Do not rely on AI-generated content for medical, legal, financial, or safety-critical decisions.
• Your inputs. You are responsible for the content of messages you send to the AI. Do not send confidential personal data, passwords, or sensitive information to the AI assistant.
• AI may be wrong. Large language models can "hallucinate" — generate plausible-sounding but incorrect facts. Always verify important information independently.
• Content moderation. We reserve the right to restrict AI outputs that violate our policies or applicable laws.
• Daily limits. AI message quotas are applied per plan (Free: 15/day, Pro: 100/day, Ultra: 500/day) and reset daily at midnight UTC.

6. Subscriptions and Billing

6.1 Plan Tiers

Kordis offers a free tier ("Free") and two paid tiers ("Pro" and "Ultra"). Features available on each tier are described on the Pricing page. We reserve the right to change plan features with reasonable notice.

6.2 Payment

Paid subscriptions are processed by Polar.sh. By subscribing to a paid plan, you agree to Polar's Terms of Service. We never store your full payment card details.

6.3 Automatic Renewal

Paid subscriptions automatically renew at the end of each billing period (monthly or annual) until you cancel. You will be charged the then-current subscription price on your renewal date.

6.4 Cancellation

You may cancel your subscription at any time through the billing section of your account dashboard or by contacting Polar.sh directly. Cancellation takes effect at the end of the current billing period; you will retain access to paid features until then. We do not provide prorated refunds for unused time unless required by applicable law.

6.5 Price Changes

We reserve the right to change subscription prices. We will give you at least 30 days' notice before any price change takes effect. Continued use of the Service after the price change date constitutes your acceptance of the new price.

6.6 Free Trials and Referral Rewards

Free Pro trials granted through the referral program last 31 days. At the end of the trial, your account automatically downgrades to the Free plan unless you purchase a subscription. Referral rewards are one-time only; you cannot apply more than one referral code per account.

6.7 Refunds

Subscription fees are generally non-refundable. If you believe you are entitled to a refund under applicable consumer law, contact us at support@kordis.app within 14 days of the charge.

7. Intellectual Property

The Service, including its code, design, logos, branding, and documentation, is owned by Kordis and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from the Service without our express written permission.

Your content. You retain ownership of content you create or upload to the Service (e.g., chat messages, bot configurations). By using the Service, you grant us a limited, non-exclusive, royalty-free licence to store and process your content solely to provide the Service to you.

AI-generated output. We make no ownership claims over text generated by the AI assistant in response to your prompts. However, you are solely responsible for ensuring that your use of such output complies with applicable laws and third-party rights.

8. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not warrant the accuracy, completeness, or reliability of any AI-generated content.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KORDIS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM:

• Your use of or inability to use the Service;
• Any unauthorised access to or alteration of your data;
• Any third-party conduct or content accessed through the Service;
• Any AI-generated content;
• Any service interruptions or technical errors.

IN ANY EVENT, KORDIS'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR €50, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Kordis and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your use of the Service;
• Your violation of these Terms;
• Your violation of any applicable law or third-party rights;
• Any content you submit to or through the Service.

11. Termination

By you. You may stop using the Service and delete your account at any time. To delete your account, contact support@kordis.app.

By us. We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Service ceases immediately.

Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — shall survive.

12. Third-Party Services and Links

The Service integrates with or links to third-party services (Discord, Google Gemini, Perplexity, Polar.sh, and others). We are not responsible for the content, privacy practices, or terms of those third parties. Your use of third-party services is governed by their respective terms and policies.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. We may also notify you via email or an in-app notice. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

14. Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the competent courts of the jurisdiction where Kordis is established.

If you are a consumer in the European Union, you may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

15. Contact Us

For questions about these Terms, contact:
Kordis Support
Email: support@kordis.app
Website: kordis.app